Pre Order

Last Updated: June 2026

Thank you for shopping with Pokemarketspot. This Pre-Order Policy explains the terms and conditions that apply to all pre-order purchases made through our website.

What Is a Pre-Order?

A pre-order allows customers to reserve an item before it becomes officially available or arrives in stock. By placing a pre-order, you secure your purchase in advance and guarantee your place in the fulfillment queue.

Payment

Full payment is required at the time the pre-order is placed unless otherwise stated on the product page.

Your order will not be reserved until payment has been successfully completed.

Release Dates

Estimated release dates and shipping dates are provided by manufacturers and distributors and are subject to change without notice.

Pokemarketspot is not responsible for delays caused by suppliers, manufacturers, distributors, shipping carriers, customs processing, or other circumstances beyond our control.

Shipping of Pre-Orders

Pre-order items will be shipped as soon as they become available and are received at our fulfillment facility.

If your order contains both pre-order and in-stock items, the entire order may be held until all items are available for shipment unless otherwise specified.

Order Changes and Cancellations

Customers may request cancellation of a pre-order before the item has been processed for shipment.

Once a pre-order has been prepared for fulfillment or shipped, cancellation requests may not be accepted.

Product Changes

Manufacturers may occasionally modify product packaging, contents, artwork, or release dates. Such changes are beyond our control and do not qualify as defects.

Allocation and Availability

In rare situations where a supplier cannot fulfill the allocated quantity, Pokemarketspot reserves the right to cancel affected orders and provide a full refund.

Orders are generally fulfilled in the order they were received.

Refunds

If a pre-order is canceled by Pokemarketspot due to supplier issues, stock shortages, or product discontinuation, customers will receive a full refund to their original payment method.

Approved refunds are typically processed within 5–10 business days.

Contact Us

If you have any questions regarding pre-orders, please contact us:

Pokemarketspot
Pokemon Cards & Collectibles
Email: admin@pokemarketspot.shop